Leadership for Entrepreneurs

Leadership brings challenges whatever the size of the business. One I often  see is juggling  act of trying to balance the  needs of the people below you with the demands of the board. At least in this situation there can be guidance and direction for above - but what about leadership for the solo [...]

By | 2018-08-31T09:46:00+00:00 August 31st, 2018|News and Updates|0 Comments

Influencing and Persuading

Influencing and  persuasion are key skills  in business if we are to meet our goals. “The greatest ability in business is to get along with others and to influence their actions.”  said John Hancock, an American Politician, which echoes Abraham Lincoln's words:  “If you wish to win a man over to your ideas, first make him your friend.”  Times [...]

By | 2018-03-02T13:35:13+00:00 March 2nd, 2018|News and Updates|0 Comments

Do we still need assertiveness in the workplace?

Let's face it, assertiveness is hard. Even when we know what to say or how to act, chances are that sometimes we're not brave enough to do it, or we don't want to stir up a reaction. The result is that sometimes we feel put upon because we didn't speak out, or we bottle it [...]

By | 2018-03-01T11:41:21+00:00 February 28th, 2018|News and Updates|0 Comments

Emotional Intelligence – do your people have it?

I recently ran a day's training for a large group of senior staff on Emotional Intelligence. As highly skilled professionals, they all had many strengths and were mainly excellent communicators. Nevertheless, they found the space to reflect and explore the topic very useful. 100% of them scored the  overall quality of the training as excellent. [...]

By | 2018-03-01T11:42:37+00:00 February 27th, 2018|News and Updates|0 Comments

It’s a Nice Day for a Coaching Conversation!

“Can you come and do some training on coaching skills for our managers?” “Sure” I said. “Tell me a bit more about what you want” “Well… we want something a bit different. We’re bored with the usual model” I like a challenge, especially when it involves training techniques. I began to research different coaching models [...]

By | 2018-02-19T16:55:25+00:00 March 16th, 2017|News and Updates|0 Comments

Are you having an emotional hijack?

An emotional hijack is when the rational part of our brain is overtaken by our emotions, and we act impulsively and inappropriately. It might happen to you, or you might see it in colleagues. It’s wearing, isn’t it? Having to put up with all that fallout and bluster while you’re trying to do a job. [...]

By | 2017-03-30T14:12:17+00:00 March 2nd, 2016|People Tips|0 Comments

Buying training? How to get the best value and avoid wasting your training budget

Training your staff is an investment and often a substantial one – but how can you make sure that you will get a return from it? I hear so many stories of training being a waste of time, as well as money, such as delegates that are frustrated because they are blocked from using the learning [...]

By | 2017-03-30T14:12:17+00:00 February 11th, 2016|News and Updates|0 Comments

“Here’s my resignation” – A true story

The phone rang, and a tired sounding woman said she’d been given my number as someone who maybe able to help. I asked what the problem was. She told me her company had a neglected team of trainers; the training manager had left six months ago, and they had struggled to recruit a replacement. They [...]

By | 2017-03-30T14:12:17+00:00 October 29th, 2015|People Tips|4 Comments

Face to Face Workshop Offer

Here’s our Special Spring Offer: We will deliver a complimentary two hour Interpersonal Skills workshop when you buy 20 copies of the highly acclaimed Face to  Face in the Workplace for your staff. What’s in it for you? Face to Face in the Workplace  is designed to make training budgets go further, by helping staff to help [...]

By | 2017-03-30T14:12:17+00:00 March 18th, 2015|News and Updates|0 Comments

What Managers Want From Training Days

I was speaking with a client recently about what managers want, and  the old chestnut of ‘not being able to please all the people all of the time’ came up. This is never truer than in the training  room. I’ll spare you from a description of all the ever moving hoops that trainers jump through [...]

By | 2017-03-30T14:12:17+00:00 January 12th, 2015|People Tips|0 Comments

Creativity vs. Decision Making – and why ‘Just do it!’ is sometimes wrong

I married a creative genius, who constantly comes up with all kinds of ideas, sometimes practical, sometimes not. He just doesn’t see the boundaries that most of us are hidebound by, so his imagination roams unfettered.  At times, I really appreciate his ability to see things in a different light, in ways that I would [...]

By | 2017-03-30T14:12:18+00:00 December 12th, 2013|People Tips|4 Comments

Are you sure you want to give that feedback?

We all have to give feedback from time to time – or do we? In my experience, it’s common to feel that you ‘have’ to tell someone something that has come to your attention. What is a lot less common, is taking the time to think what will be gained from giving the feedback. Yes, [...]

By | 2017-03-30T14:12:18+00:00 November 5th, 2013|People Tips|0 Comments

Harvesting People Skills – How have yours grown?

Reaping what you sow  September is a lovely month. Somehow it combines new beginnings (we never forget the new school year!) with abundance and fruitfulness – the harvest that feeds us for the rest of the year. We may be a long way past school age, but you don’t need me to tell you that [...]

By | 2017-03-30T14:12:18+00:00 September 2nd, 2013|People Tips|0 Comments

Unimenta Expert – Workplace Training

I'm delighted to have been asked to Join Unimenta's team of experts. My specialism is Workplace Training. Also on the team we have Martin Haworth - his specialsim is coaching, and Paul Z Jackson, who  has plenty to teach us about using Applied Improv, Unimenta is a  membership support site for teachers, practitioners & trainers [...]

By | 2017-03-30T14:12:19+00:00 June 17th, 2013|News and Updates|0 Comments

How to have a top notch appraisal

If you manage staff, no doubt you are responsible for carrying out their annual appraisals. Does it fill you with dread or glee? This should be a golden opportunity to have a meaningful, motivating conversation, and yet all too often this gets lost in a quagmire of paperwork, a dull trawl over the same old [...]

By | 2017-03-30T14:12:22+00:00 October 29th, 2012|People Tips|1 Comment

Is someone irritating you? Here’s a few thoughts

It happens to us all sometimes – another person gets on our nerves, and we feel the irritation rise – sometimes before they have even spoken a word! It happens because we are complex beings –  we have different needs, desires and drivers, values, personalities, upbringing and experience… This means there are hundreds of possible reasons [...]

By | 2017-03-30T14:12:23+00:00 August 3rd, 2012|People Tips|Comments Off on Is someone irritating you? Here’s a few thoughts

Are you jumping to conclusions?

Getting results At work, we are all being driven to get results, to achieve, to succeed – and fast. Some of us have personality styles that thrive in this type of environment – even if we haven’t, we learn to operate this and cope with the pressure. It’s the way of the world. A game [...]

By | 2017-03-30T14:12:23+00:00 August 3rd, 2012|People Tips|Comments Off on Are you jumping to conclusions?

Why Managers Must Ask Great Questions

What makes a good question? When do we use them? Why does it matter? I believe that a lack of questioning skills is one of the most important skills shortages in managers today. Decision making, productivity and relationships are all affected by our ability to ask great questions at the right time. I'm interviewed here by [...]

By | 2017-03-30T14:12:23+00:00 June 10th, 2012|People Tips|0 Comments